Privacy Policy Overview
This Privacy Policy describes how Nest & Key® (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and being transparent about our data practices.
We collect a variety of information, including personal identifiers such as name, email address, phone number, and property preferences when you submit forms or request information on our site. We also automatically gather certain technical information through cookies, such as your IP address and browser details, to help enhance your user experience. For example, if you save a property to your favorites, your contact and preference data may be used to recommend similar properties or notify you of matching listings.
The information we collect is used to provide services, respond to inquiries, process transactions, and improve our offerings. Specifically, user data may be used for account creation, pre-filling forms, personalizing your experience, and facilitating communications regarding properties. Data is stored securely in encrypted databases, accessible only by authorized personnel, and is regularly reviewed for accuracy and necessity. All personal data is handled in accordance with applicable privacy laws and regulations, and we do not retain data longer than necessary for the purposes described.
Your Rights and Our Responsibilities
You have the right to access, update, rectify, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided on our site. We may need to verify your identity before processing any requests.
We do not sell, rent, or trade your personal information with third parties for marketing purposes. Information may be shared with trusted service providers to help deliver our services, always bound by strict confidentiality agreements and used solely for the intended purpose.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sources. We encourage you to review the privacy policies of these sites before providing any information.
Data Protection and Contact Details
Nest & Key implements industry-standard security measures to ensure your personal data remains confidential and secure. Our staff and partners are trained on data privacy requirements, and we regularly review our policies to address new threats and legal requirements.
If you have questions, concerns, or wish to make a complaint about our privacy practices, please contact our Data Protection Officer at privacy@nestandkey.com. If you feel your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority.